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There are no exchanges or returns to any personalized products or Gift Certificates purchased from Professional Case, Inc. Online Store.  For returns or exchange of your purchase that have not been personalized, used, or damaged please call (513) 682-2520 to receive a return authorization within 30 days of original purchase. All returns are sent at the customer's expense. Please ship merchandise to: Professional Case, Inc. Attn. Returns Dept. 4954 Provident Drive Cincinnati, OH 45246 USA All Professional Case Products are made to order.  All exterior dimensions listed of our products, are accurate to within +/- 1/2".   Die lots are subject to slight shade and texture variations.
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