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All of our products are individually handcrafted and made to order in our Cincinnati, OH factory.  We make every effort to accommodate our customer's needs and specific date requests when making their purchase.  Professional Case Inc., ships via UPS Ground service unless otherwise CHOSEN DURING CHECK-OUT. **Please note** We strive to expedite regular production time during the Graduation Season.  If your purchase is time sensitive, we encourage you to view our bags that are available for immediate shipment. Please make specific date requests in the customer comment section when placing your order online and we will contact you, if expedited shipping is necessary, or please call 513-682-2520.  We are anxious to personally assist you through the order process. Standard production time can take up to 10 business days, unless a specific date is requested on your order. All Professional Case Products are made to order. Die lots are subject to slight shade and texture variations.

** Customers outside of the USA, please note:  Any/all duties, taxes, or import expenses that are incurred at the time of receipt into customs, are the responsibility of the purchaser, and not included in the cost of the original order from Professional Case, Inc.
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